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Create a Custom Point to Point Agreement

Users need a way to construct freight agreements with tiered, point-to-point pricing — without having to define rates by individual city, state, or zip every time.

Last Updated: Sept 2026

Which Future Customers Should Use This Function

  • Shippers/Brokers with corridor- or lane-based pricing models
  • Customers currently rating off spreadsheets with per-mile, minimum charge, and stop charge columns maintained manually — a strong signal they need Rate Tiers instead.
  • Customers with high stop-count networks where manual zone classification doesn't scale and is error-prone to maintain by hand.
  • Multi-account or multi-owning-account operations that need consistent, auditable, versioned pricing rather than a locally-held "final" file with no governance.
  • Anyone applying flat accessorial charges inconsistently across lanes who would benefit from Auto Apply logic instead of manual entry per row.

Solution Overview:

Custom Service Areas let you group locations (by City, State, Zip, or a combination) into reusable Areas that can be referenced when building Freight Agreements. Once an Area is created, it can be paired with Accessorials and used as the basis for Rate Tiers within a Freight Agreement, streamlining rate setup for point-to-point pricing models.
How it works?

  • Custom Areas are configured once under Configurations and saved to an Owning Account (if needed).
  • Accessorial Agreements (charges like fuel surcharge, liftgate, etc.) are created and can be set to Auto Apply to all rates (if needed).
  • A Freight Agreement is then built referencing the Accessorial Agreement and the preconfigured Areas.
  • Within the Freight Agreement, Rate Tiers define the charge, minimum charge, and origin/destination Areas.
  • Once configured, the agreement status is set to In Production to activate it.

How to use (Step by Step)

Part 1: Create Agreement

  •  Navigate to Agreements and select Freight.

  • Select Create New, then choose Custom to start a new Freight Agreement.

  • Select the Agreement Type.

  • Note: Ask Miles for Agreement Type definitions — a Billing Agreement is the charge going to the client; a Cost Agreement is what is paid to the Carrier.
  • Access the Accessorials Table and add the preconfigured Accessorial Agreement to this Freight Agreement.
  • Enter the Agreement Name and choose the Owning Account.
  • Confirm plan activation: if rates are Point to Point, check that box. Point to Point pricing can be by City, State, Zip, or preconfigured Areas.
  • Select the Charge Type field (e.g., Per Mile or Fixed Distance pricing model).


Part 2: Configure Rate Tiers

  • Open the Rate Tiers section to configure different pricing levels for the freight plan.

  • Select Rate Tier type. We will use Area in this example (preconfigured in Configurations)

  • Choose the specific Area, entering your first Origin and Destination for this agreement.

  • Enter the Rate Amount to specify the charge for the selected area and tier.

  • Enter the Minimum Charge allowed for this rate tier.

  • Add additional Rate Tiers as needed to cover different areas — a single Freight Agreement can contain multiple origin/destination Area pairs, each with its own Rate Amount.

  • Proceed to the next step to continue.

Part 3: Activate

  • Set the Status to In Production to indicate the agreement is active and operational.

  • For each Custom Service Area, test a location clearly inside it, one clearly outside it, and one right at the boundary (a City/State/ZIP on the edge of the defined group). Confirm the system includes and excludes stops correctly — this is the most common source of misrated freight.  Factor any other qualifications into testing, like Minimums, Accessorials, weight restrictions, etc.