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Manage Shipments: Overview

Access comprehensive details about an existing shipment

Last Updated: May 12, 2025

Applies to:

Shippers, Brokers, Carriers

Solution Overview:

The Manage Shipments feature allows users to access comprehensive details about an existing shipment. This includes information on related orders, quotes, tracking updates, financial records, relevant documents, and the shipment's complete history. Additionally, users have the ability to tender the shipment to a carrier, convert it into a load, or assign an exception as needed.

Manage Shipments: Overview Fields

References: Documents available that are associated to the Shipment.  When available, there will be a hyperlink.  If there is no hyperlink, that document does not yet exist. 

Est Pick-up: Estimated date based upon date in Builder.

Est Delivery: Based upon date in Builder.  If blank, then no date has been established.

Status: Statuses include New, Rated, Planned, Assigned, Booked/Awarded, and Tendered.

Account: Primary Account Name assigned in Build

Stops: View Stops associated with the Shipment.  These can be Edited through the Edit (pencil) Icon

Asset Information: Includes Equipment Type, Truck/Trailer #, as well as the Seal, Chassis and Container #

Commodity Summary: View a summary of Commodity's associated with the Shipment.  Add additional Commodity by utilizing the blue + button.  To Edit existing Commodity, select the Edit Icon in upper right corner.

Accessorial Summary: View a summary of Accessorials associated with the Shipment. 

00:00: Take a Shipment from creation to Tender in the G2Mint application.

00:05: Start by selecting "Build" to create a shipment. To Tender

00:08: a shipment that is already existing, utilize the "Manage" icon.

00:13: Access the shipments section from the top navigation bar.

00:17: Select Account Name.

00:19: Enter the optional fields, such as Mode and Freight Terms, if

00:23: desired.

00:25: Specify the Origin Location..

00:28: Indicate the Delivery Location

00:31: Enter the Commodity information, and then select "Ship It".

00:35: Select "Get Rates".

00:37: To utilize a Spot option, select the Tab from the navigation bar.

00:41: To enter a verbally quoted Rate into the system, select "Create New".

00:46: To Tender a Shipment from within the Rate Drawer, select "Tender."

00:49: The Tender Request will now go to the assigned Tender contact on that

00:54: Carrier account. Status updates will be shown in the rate drawer.


Tender a Shipment to a Carrier

  1. Select Manage from left Nav Bar
  2. Select Shipment from dropdown
  3. Select Edit icon from the grid
  4. Select 🔼in bottom right corner to view previous Rate Drawer (Selecting Get Rates to view drawer will always re-rate)

     5.  Select Tender for desired Carrier (an email will be sent to Carrier contact listed in G2Mint system).  
     6. Tender status will appear in grid (Tendered, Tender declined, Booked/ Awarded)

 

Re-rate a Shipment 

  1. Select Manage from left Nav Bar
  2. Select Shipment from dropdown
  3. Select Edit icon from the grid
  4. Select Get Rates (Note: Re-rating should always be done after any changes/ edits are made to the Shipment)

 

Create an Exception/ Claim on a Shipment

  1.  Select Manage from left Nav Bar
  2. Select Shipment from dropdown
  3. Select Quick Actions