---
title: "Manage Shipments: Tracking Events"
description: The Manage Shipments feature allows users to access comprehensive details about an existing shipment. This includes tracking statuses, which can be updated, requested to be updated, and send a notification of a tracking status
---

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1. [G2Mint User Guide](https://help.g2mint.com/en/g2mint-user-guide?hsLang=en)
2. [Manage Shipments](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en)
3. [Manage Shipments: Tracking Events](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-tracking-events)

May 20, 2026

# Manage Shipments: Tracking Events

## Access comprehensive details about an existing shipment

### **Last Updated: May 12, 2025**

### **Applies to:**

*Shippers, Brokers, Carriers*

### **Solution Overview:**

The Manage Shipments feature allows users to access comprehensive details about an existing shipment. This includes information on related orders, quotes, tracking updates, financial records, relevant documents, and the shipment's complete history. Additionally, users have the ability to tender the shipment to a carrier, convert it into a load, or assign an exception as needed.

**Manage Shipments: Tracking Events** provides a visual of Shipment Route and Tracking, as well as an option to Request a Status update, or manually adjust a Status (select **+ Status** in the upper right corner). 

![](https://help.g2mint.com/hs-fs/hubfs/image-png-May-12-2025-09-05-46-5758-PM.png?width=670&height=352&name=image-png-May-12-2025-09-05-46-5758-PM.png)

**View Shipment Details**

1. Select **Manage** from left Nav Bar
2. Select **Shipment** from dropdown
3. Select **Shipment Name** hyperlink
4. Select Tacking Events from top nav bar
5. Select **Internal** or **Public** toggle (Public is for External users.  Internal has more detailed information that is not needed for public view)  
   ![](https://help.g2mint.com/hs-fs/hubfs/AdobeExpressPhotos_8a70232b709947cabd3f9cfd20f1512b_CopyEdited-png.png?width=1489&height=372&name=AdobeExpressPhotos_8a70232b709947cabd3f9cfd20f1512b_CopyEdited-png.png)
6. **+ Status** can request a Tracking Event from a Carrier, or allows the user to manually update a Tracking Status
7. **Notify** allows you to send out Tracking to a Client via email.

 

- [Getting started](https://help.g2mint.com/en/g2mint-user-guide/getting-started?hsLang=en#main-content)

    - [Shipper client Account](https://help.g2mint.com/en/g2mint-user-guide/getting-started?hsLang=en#shipper-client-account)
- [My Account](https://help.g2mint.com/en/g2mint-user-guide/my-account?hsLang=en#main-content)

    - [My Account Contacts](https://help.g2mint.com/en/g2mint-user-guide/my-account?hsLang=en#my-account-contacts)
    - [My Account Services & Capabilities](https://help.g2mint.com/en/g2mint-user-guide/my-account?hsLang=en#my-account-services-capabilities)
    - [My Account Admin](https://help.g2mint.com/en/g2mint-user-guide/my-account?hsLang=en#my-account-admin)
    - [My Account Locations](https://help.g2mint.com/en/g2mint-user-guide/my-account?hsLang=en#my-account-locations)
- [User Management](https://help.g2mint.com/en/g2mint-user-guide/user-management?hsLang=en#main-content)

    - [User Management Groups](https://help.g2mint.com/en/g2mint-user-guide/user-management?hsLang=en#user-management-groups)
    - [User Management Roles](https://help.g2mint.com/en/g2mint-user-guide/user-management?hsLang=en#user-management-roles)
    - [User Management Users](https://help.g2mint.com/en/g2mint-user-guide/user-management?hsLang=en#user-management-users)
- [Default Settings](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#main-content)

    - [Default Settings Accessorial](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-accessorial)
    - [Default Settings App Customization](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-app-customization)
    - [Default Settings Rate Expiration](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-rate-expiration)
    - [Default Settings Margin Thresholds](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-margin-thresholds)
    - [Default Settings Finance/ Invoicing](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-finance-invoicing)
    - [Default Settings Finance/ Billing](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-finance-billing)
    - [Default Settings Documents](https://help.g2mint.com/en/g2mint-user-guide/default-settings?hsLang=en#default-settings-documents)
- [Integrations](https://help.g2mint.com/en/g2mint-user-guide/integrations?hsLang=en#main-content)

    - [Falvey Insurance](https://help.g2mint.com/en/g2mint-user-guide/integrations?hsLang=en#falvey-insurance)
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- [Configurations](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#main-content)

    - [Address Book](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#address-book)
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    - [Equipment](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#equipment)
    - [Schedules](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#schedules)
    - [Commodities](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#commodities)
    - [Handling Units](https://help.g2mint.com/en/g2mint-user-guide/configurations?hsLang=en#handling-units)
- [Build](https://help.g2mint.com/en/g2mint-user-guide/build?hsLang=en#main-content)

    - [Shipments](https://help.g2mint.com/en/g2mint-user-guide/build?hsLang=en#shipments)
    - [Loads](https://help.g2mint.com/en/g2mint-user-guide/build?hsLang=en#loads)
    - [Quotes](https://help.g2mint.com/en/g2mint-user-guide/build?hsLang=en#quotes)
- [Manage Shipments](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#main-content)

    - [Manage Shipments: Overview](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-overview)
    - [Manage Shipments: Rate Quotes](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-rate-quotes)
    - [Manage Shipments: Associated BOL](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-associated-bol)
    - [Manage Shipments: Orders](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-orders)
    - [Manage Shipments: Notes & History](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-notes-history)
    - [Manage Shipments: Documents](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-documents)
    - [Manage Shipments: Financials](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-financials)
    - [Manage Shipments: Tracking Events](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#manage-shipments-tracking-events)
    - [FAQ](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#faq)
    - [Waterfall Tendering](https://help.g2mint.com/en/g2mint-user-guide/manage-shipments?hsLang=en#waterfall-tendering)
- [Agreements- Freight](https://help.g2mint.com/en/g2mint-user-guide/agreements-freight?hsLang=en#main-content)

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    - [Carrier Webservice Instructions](https://help.g2mint.com/en/g2mint-user-guide/agreements-freight?hsLang=en#carrier-webservice-instructions)
- [Carrier Bill Management](https://help.g2mint.com/en/g2mint-user-guide/carrier-bill-management?hsLang=en#main-content)

    - [Statuses](https://help.g2mint.com/en/g2mint-user-guide/carrier-bill-management?hsLang=en#statuses)
- [Managing Client Invoices](https://help.g2mint.com/en/g2mint-user-guide/managing-client-invoices?hsLang=en#main-content)

    - [Approve Client Invoices](https://help.g2mint.com/en/g2mint-user-guide/managing-client-invoices?hsLang=en#approve-client-invoices)
- [FAQs](https://help.g2mint.com/en/g2mint-user-guide/faqs?hsLang=en#main-content)

    - [Manage Shipments](https://help.g2mint.com/en/g2mint-user-guide/faqs?hsLang=en#manage-shipments)
    - [User Management](https://help.g2mint.com/en/g2mint-user-guide/faqs?hsLang=en#user-management)
    - [Documents](https://help.g2mint.com/en/g2mint-user-guide/faqs?hsLang=en#documents)
    - [Engage-Accounts](https://help.g2mint.com/en/g2mint-user-guide/faqs?hsLang=en#engage-accounts)
- [G2Mint Support](https://help.g2mint.com/en/g2mint-user-guide/g2mint-support?hsLang=en)
- [Release Notes](https://help.g2mint.com/en/g2mint-user-guide/release-notes?hsLang=en)
- [Engage Locations](https://help.g2mint.com/en/g2mint-user-guide/engage-locations?hsLang=en)
- [Engage Contacts](https://help.g2mint.com/en/g2mint-user-guide/engage-contacts?hsLang=en)
- [General](https://help.g2mint.com/en/g2mint-user-guide/general?hsLang=en)
- [Reports](https://help.g2mint.com/en/g2mint-user-guide/reports?hsLang=en)
- [Engage](https://help.g2mint.com/en/g2mint-user-guide/engage?hsLang=en#main-content)

    - [Accounts](https://help.g2mint.com/en/g2mint-user-guide/engage?hsLang=en#accounts)
- [Agreements](https://help.g2mint.com/en/g2mint-user-guide/agreements?hsLang=en#main-content)

    - [Custom Freight Agreements](https://help.g2mint.com/en/g2mint-user-guide/agreements?hsLang=en#custom-freight-agreements)
    - [FAK Table](https://help.g2mint.com/en/g2mint-user-guide/agreements?hsLang=en#fak-table)
    - [Billing Agreements](https://help.g2mint.com/en/g2mint-user-guide/agreements?hsLang=en#billing-agreements)
- [Manage](https://help.g2mint.com/en/g2mint-user-guide/manage?hsLang=en#main-content)

    - [Shipments](https://help.g2mint.com/en/g2mint-user-guide/manage?hsLang=en#shipments)
- [Dispatch](https://help.g2mint.com/en/g2mint-user-guide/dispatch?hsLang=en)
- [API Management](https://help.g2mint.com/en/g2mint-user-guide/api-management?hsLang=en)
- [Workflow](https://help.g2mint.com/en/g2mint-user-guide/workflow?hsLang=en)
- [The Grid View](https://help.g2mint.com/en/g2mint-user-guide/the-grid-view?hsLang=en)
- [Manage Quotes](https://help.g2mint.com/en/g2mint-user-guide/manage-quotes?hsLang=en#main-content)

    - [Manage Quotes: Notes & History](https://help.g2mint.com/en/g2mint-user-guide/manage-quotes?hsLang=en#manage-quotes-notes-history)
    - [Manage Quotes: Overview](https://help.g2mint.com/en/g2mint-user-guide/manage-quotes?hsLang=en#manage-quotes-overview)
    - [Manage Quotes: Rate Quotes](https://help.g2mint.com/en/g2mint-user-guide/manage-quotes?hsLang=en#manage-quotes-rate-quotes)
- [Manage Orders](https://help.g2mint.com/en/g2mint-user-guide/manage-orders?hsLang=en)
- [Manage Loads](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#main-content)

    - [Manage Loads: Orders](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-orders)
    - [Manage Loads: Overview](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-overview)
    - [Manage Loads: Financial](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-financial)
    - [Manage Loads: Rate Quotes](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-rate-quotes)
    - [Manage Loads: Notes & History](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-notes-history)
    - [Manage Loads: Tracking Events](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-tracking-events)
    - [Manage Loads: Associated BOL](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-associated-bol)
    - [Manage Loads: Documents](https://help.g2mint.com/en/g2mint-user-guide/manage-loads?hsLang=en#manage-loads-documents)
- [Manage Exceptions](https://help.g2mint.com/en/g2mint-user-guide/manage-exceptions?hsLang=en)
- [Agreements- Fuel](https://help.g2mint.com/en/g2mint-user-guide/agreements-fuel?hsLang=en)
- [Agreements- Accessorial](https://help.g2mint.com/en/g2mint-user-guide/agreements-accessorial?hsLang=en)
- [Agreements- 3PL Services](https://help.g2mint.com/en/g2mint-user-guide/agreements-3pl-services?hsLang=en#main-content)

    - [Retainer](https://help.g2mint.com/en/g2mint-user-guide/agreements-3pl-services?hsLang=en#retainer)
- [Agreements- Compliance](https://help.g2mint.com/en/g2mint-user-guide/agreements-compliance?hsLang=en#main-content)

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